Artificial intelligence (AI) chatbots are changing the travel industry by assisting travelers with planning trips in record time. ChatGPT, an AI chatbot launched by OpenAI, provides helpful insights and tips to make the most of a traveler’s trip. However, while ChatGPT can assist travelers, it also has its limitations.

Loads of Information at Your Fingertips

ChatGPT’s ability to process vast amounts of information provides a clear and detailed response to travelers’ queries. Travelers can create a list of things to do or places to stay by simply telling ChatGPT what they are looking for.

Insanely Fast Responses

ChatGPT works quickly and can eliminate hours of scouring the internet to compile a list of things to do. The chatbot can provide a four-day itinerary that includes Black-owned businesses within 60 seconds.

Detailed Responses Simplify Itinerary Planning

ChatGPT provides a detailed schedule for a traveler’s visit. For example, the platform recommends the best Black-owned restaurants, bookstores, and neighborhoods to visit in Los Angeles, complete with short explanations of each business.

Great for Planning, Not So Much for Booking

Chat GPT is expanding its platform to empower users to secure travel arrangements via third-party booking websites, but options remain limited. Working with a travel agent is still more helpful in securing travel arrangements and offering customer service in the event of an emergency.

Limited Planning Capabilities

While Chat GPT provides detailed recommendations, personalization based on a traveler’s unique interests may be limited. Nuances on how a traveler prefers to travel may also get lost in the technology matrix.

In conclusion, AI chatbots like ChatGPT can assist with sorting through endless travel recommendations, but it cannot replace humans yet. Travel agents still have a leg up because of the customer service they provide, and working with industry professionals is still favorable for a truly custom itinerary. Nevertheless, Chat GPT can still be a helpful tool in planning trips.